Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Mystery Shopping

Scott Roberson uses unbiased third-party shoppers to gather actionable data for you.

Receive a ranked and prioritized list of your customers’ wants and needs.

We base our industry benchmark reports on thousands of consumer surveys.

Scott Roberson analyzes your data to identify your most valuable customers.

We evaluate your call center on 98 best practices and recommend improvements.

Scott Roberson offers social media benchmarking and shopper experience assessment.

Our experts are skilled with a variety of types of statistical analyses.

Scott Roberson

account executive